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Daily D.O.S.E™
Welcome to the Daily D.O.S.E™ podcast! D.O.S.E is an acrostic for Dopamine, Oxytocin, Serotonin and Endorphin. They are the 4 Happy Hormones that are here to help us feel great! Join us and learn the joys of loving life while we chat all things retail, leadership and more!
Daily D.O.S.E™
Ep.17: Coaching… it’s not as easy as it sounds!
Many leaders develop their teams based on what they think is the correct way to coach, but coaching is a very skilled ability that takes many hours of practice, and loads of vulnerability.
Most people have learnt how to coach through what we have coined as, Tribal Knowledge and Preferential Delivery. This continued pattern of ‘hand-me-down’ skills development potentially thwarts true growth. The coach literally becomes the trainees glass ceiling.
To be truly proficient as a coach, we have to be willing to be buoyant in the conversation, using specific skills to pull out of the team member what they already know, even if they don't realize it.
Our goal as a coach is to help them make the association between what they do, what they know and how they can continue to build on that.
Coaching is more about asking powerful, curiosity based questions that help the team member express themselves. It's about being the conduit for their learning experience, not the controller of it.
This podcast is to help open our eyes to one of the most important skills we can learn - coaching. And impactful coaching usually flows on from powerful training.